Medical Outfitters will make a refund as long as the terms are met. See our  Returns and Exchange Policy for more information.

Include all account, swift code, Iban & transit numbers. Also bank name, address, as well as customer name and address

Please note that no refunds will be made until the part is returned (within 7 days) and is in the condition it was sent out. Medical Outfitters uses special part identifier methods, this will need to be verified once part is returned so that we can confirm it was the part.